Noticing that a language partner has vanished from your Chats? We understand this can be confusing. Here are a few possible reasons why this might happen:
- Account deleted: Your partner might have decided to delete their Tandem account. Life paths can change, and we respect everyone's decision to move on.
- Account banned: In our commitment to a safe and respectful community, we sometimes need to ban accounts that violate our community principles.
- You've been blocked: Sometimes, a partner may choose to block another member. This personal choice is part of ensuring everyone feels comfortable in their language learning journey.
Privacy first: At Tandem, we’re proud to uphold strict privacy standards. This means we can't provide specific details about another member's account status. It's all part of our commitment to protect each member's privacy.
What you can do:
- Expand your circle: This could be an opportunity to connect with new language partners and make fresh connections.
- Reach out for support: If you feel this disappearance may be due to a technical issue, our team is here to help.
Remember, Tandem is a community full of fascinating people eager to learn and share. Who knows who you'll meet next?