Eager to start your language journey with Tandem? We're excited to have you! Sometimes, the wait can be a bit longer than anticipated. Here's why:
- Application review: Each application is carefully reviewed by our team, and we take a good look at the information submitted in our onboarding questionnaire. Answers that are too short or clearly written to bypass the questions don’t help! Don’t worry - if you made that mistake first time round, you can always reapply by cancelling your existing application and starting again. We're thorough because we want to ensure a safe, genuine, and effective learning environment for everyone.
- Common reasons for delay:
- Age requirement: If you're under 16, you'll need to wait a little longer to join us.
- Profile authenticity: We value real connections. Make sure you've used your real name and a genuine profile photo.
- Specific countries or regions: Unfortunately Tandem is not yet available in all countries or regions. Please stay tuned for updates on this!
What's next?
- We'll notify you: As soon as there's an update (whether there's an issue with your application or you've reached the top of the waitlist), we'll get in touch.
- Keep an eye on your email: We’ll reach out with any news or next steps.
Thank you for your patience! We truly appreciate your understanding. This process helps us create a community where language learning thrives. In the meantime, why not check out our blog for some language learning tips?
For any other questions, please don’t hesitate to get in touch.