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  1. Tandem Support
  2. Frequently Asked Questions
  3. Tandem Pro

Tandem Pro

  • What is included in a Tandem Pro subscription?
  • Can I be hidden from the ‘featured learners’ list in the Community?
  • Can I remove the Tandem Pro badge from my profile picture?
  • Is Pro available to purchase on Tandem Web?
  • I purchased a 12 month Tandem Pro subscription, why was charged straight away?
  • Why was I charged after my free trial?
  • I purchased Tandem Pro with a free trial, so why have I been charged straight away?
  • I bought an annual subscription and expected to be charged every month. Why was I charged the full amount?
  • I paid for Tandem Pro but can't use the Pro features. What can I do?
  • Is Tandem Pro available on both iOS and Android?
  • How can I cancel my Tandem Pro membership?
  • I think I’ve found a bug, what should I do?
Tandem Support